Job Summary

The primary responsibility of this position is to support the efficient, commercial, and scalable execution of corporate and tax engagements by coordinating workflows, managing delivery processes, and ensuring alignment between technical teams, client needs, and internal stakeholders. The Senior Associate plays a key role in delivering operational excellence and supporting the International Business Leader in managing cross-border proposals and multinational engagements—while remaining distinct from technical tax responsibilities.

Key Responsibilities

Coordinate the execution of engagements, managing timelines, deliverables, and internal workflows across firm.
Support project tracking and resource planning, proactively identifying bottlenecks and facilitating resolution.
Assist with engagement budgeting, WIP tracking, billing coordination, and demonstrate commercial awareness by actively monitoring profitability, fee alignment, and client satisfaction indicators.
Facilitate collaboration between technical teams, operations, and client service stakeholders.
Contribute to cross-border proposals by gathering inputs, aligning timelines, and compiling deliverables in support of the International Business Leader.
Support the development of engagement templates, reporting dashboards, and best practice tools.
Prepare internal progress reports on engagement status, delivery metrics, and client feedback.
Coordinate non-technical client communication and scheduling, taking proactive ownership of engagement deliverables and day-to-day operations. Engage directly with clients to manage expectations, ensure responsiveness, and uphold service quality, while anticipating and resolving issues independently where possible.
Manage and provide guidance to junior team members to support their development and ensure high-quality engagement execution.

Working Environment, Contacts and Decision Making

Working Environment:

Join a diverse, multinational team passionate about delivering excellence and innovation in our industry.
Cultivate an entrepreneurial mindset, driving innovation and growth.
Rapidly adapt to and integrate new technology tools to enhance our competitive edge and operational efficiency.
Benefit from the latest technology and software tools necessary for your role, including company laptops, cloud-based collaboration platforms, and specialized software. Comprehensive IT support and training are provided to ensure your success.
Leverage extensive training programs, mentorship opportunities, and support for professional certifications to grow professionally.
An approach centered on adding value to our clients.
Flexibility to adjust working hours based on the needs of the project, subject to pre-agreement with the supervisor. This flexibility aims to ensure both the efficient progress of projects and the work-life balance of our team members.

Contacts:

Internal: All Departments
External: Clients, Auditors, Federal Tax Authority (FTA), Banks (if applicable), Government Portals / Authorities

Job / Person Specifications

Qualifications and Knowledge:

Bachelor’s degree in Accounting, Business Administration, Finance, or a related field
Strong knowledge of professional services delivery models, especially in tax or consulting environments.
Working knowledge of project management tools and client engagement lifecycles
Familiarity with tax service offerings and core concepts
Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and project tracking tools (e.g., ClickUp, or equivalent)
Understanding of budgeting, WIP, billing, and financial metrics in a professional services context
Excellent written and verbal communication skills in English are essential; proficiency in Arabic is a plus

Competencies:

Analytical Thinking, Project Coordination, Commercial Awareness, Stakeholder Management, Communication, Adaptability, and Attention to Detail

Experience:

Minimum 3 years of experience in project coordination, or delivery support within a professional services firm
Working understanding of corporate and tax engagements
Prior experience supporting cross-functional teams in a matrixed organization (preferably in tax, legal, or audit services).
Exposure to budget tracking, WIP management, or commercial analysis is preferred.
Experience in supporting practice development initiatives (e.g., process documentation, template creation, reporting dashboards) is an advantage.
Experience in multi-jurisdictional engagements or international coordination is a strong advantage.

Senior Associate - Tax Practice Hub